All Systems Operational
Mint EFT Operational
Hosted Payment Forms Operational
Merchant Portal Operational
Admin Portal Operational
API Services Operational
eMail Delivery - SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Completed - The scheduled maintenance has been completed.
Sep 23, 07:00 AEST
Verifying - Verification is currently underway for the maintenance items.
Sep 23, 06:42 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 AEST
Update - This maintenance has been rescheduled for Friday 23rd September 06:00 - 06:15 (AEST)

A system update has been scheduled on Mint's production environment.
Please note Mint Payments will be making changes to the IP addresses associated with the following host names.

Mint Merchant Portal - merchant.mpos.mintpayments.com
Mint Admin Portal - admin.mpos.mintpayments.com
Hosted Payments Page - hpp.mintpayments.com
API Services - mpos.mintpayments.com
Mint EFT - secure.mintpayments.com

These DNS changes are required as we move to infrastructure that utilises dynamic public-facing IP addresses. If you access any of the URLs above, please check with your company’s IT administrator to confirm if Access Control Lists are currently in use. If so, this will need to be updated to use the hostname rather than the IP address.

The scheduled maintenance is unlikely to affect transaction processing during the maintenance window.

Mint will continue to monitor these services.

You can monitor the status of this change at https://status.mintpayments.com

Change Window: Friday 23rd September 06:00 - 06:15 (AEST)
Change Description: System Updates
Services Affected: Portal Access/Hosted Payments Page/API
Customer Impacting: Yes
Environment: Production

We apologise for any inconvenience. If you have any questions regarding this outage notification please contact us at support@mintpayments.com
or 1300 646 833.

Kind Regards,
Mint Support Team

Sep 15, 09:10 AEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 17:01 AEST
Scheduled - Friday 16th September 06:00 - 06:15 (AEST)

A system update has been scheduled on Mint's production environment.
Please note Mint Payments will be making changes to the IP addresses associated with the following host names.

Mint Merchant Portal - merchant.mpos.mintpayments.com
Mint Admin Portal - admin.mpos.mintpayments.com
Hosted Payments Page - hpp.mintpayments.com
API Services - mpos.mintpayments.com
Mint EFT - secure.mintpayments.com

These DNS changes are required as we move to infrastructure that utilises dynamic public-facing IP addresses. If you access any of the URLs above, please check with your company’s IT administrator to confirm if Access Control Lists are currently in use. If so, this will need to be updated to use the hostname rather than the IP address.

The scheduled maintenance is unlikely to affect transaction processing during the maintenance window.

Mint will continue to monitor these services.

You can monitor the status of this change at https://status.mintpayments.com

Change Window: Friday 16th September 06:00 - 06:15 (AEST)
Change Description: System Updates
Services Affected: Portal Access/Hosted Payments Page/API
Customer Impacting: Yes
Environment: Production

We apologise for any inconvenience. If you have any questions regarding this outage notification please contact us at support@mintpayments.com
or 1300 646 833.

Kind Regards,
Mint Support Team

Sep 12, 16:53 AEST
Sep 22, 2022

No incidents reported.